Managing Your Media Library

SOFRIQ Media Library keeps images from SOFRIQ apps and tools in one place. From the Active view, you can review image details, download images, change visibility, copy an image link, or move images to Trash. This guide explains the main controls and what to expect when managing your files.

Browse Your Media

Open Media from your dashboard. The Active view displays available images as cards. Each card shows a thumbnail, filename, file size, upload date, and source. If you have more images than fit on the current page, select Load more to see additional items.

Images saved through supported workflows, such as Publish or Convert, may also appear in the library. Check the source shown on a card or in its details to help identify where an image came from.

View Image Details

Select the actions button on an image card to open its details panel. The panel shows information such as file type, file size, dimensions, upload date, and source. Review these details to confirm that you have the right image before downloading it, changing its visibility, or moving it to Trash.

Change Visibility and Copy Links

Use the visibility control in the details panel to switch an image between the available public and private settings. The card’s visibility badge reflects the selected setting. You can also use the copy-link action to copy the image URL.

Before sharing a copied link, check the image’s visibility and make sure you are comfortable sharing it. The visibility control changes the setting saved for the media item; do not treat a copied link as private unless you have confirmed how its access behaves.

Download Images

To download one image, open its details panel and select the download action. To download several images, select them using the checkboxes on their cards, then choose the download action in the bulk-action toolbar. Your browser may ask you to allow multiple downloads.

Select Multiple Images

Select the checkbox on each image you want to manage. The bulk-action toolbar appears when images are selected and provides actions for the selected items. You can also press Ctrl+A when focus is outside a text-entry field to select or deselect the images currently displayed.

Move Images to Trash

To remove one image from the Active view, open its details panel and choose the move-to-trash action. To move several images, select them and choose the bulk trash action. SOFRIQ keeps trashed images for up to 15 days before permanently deleting them. Permanent deletion cannot be undone.

To delete an image, open its details panel and click the trash icon. A confirmation dialog will appear stating, "By default, this image will move to Trash and remain there for 15 days before permanent deletion." The dialog also includes a checkbox labeled, "Permanently delete this image? This action cannot be undone." This checkbox is unchecked by default. Selecting this checkbox will permanently delete the image immediately. 

Images in Trash continue to count toward your storage usage until they are permanently deleted. Review an image before permanently deleting it.

Restore Image from Trash

In SOFRIQ Media, you can restore your trashed images within 15 days after being trashed. After 15 days, your media is automatically deleted and won't be restored. To restore your media, go to Dashboard => Media and, based on your needs, follow the steps below:

Restoring Media from Trash

To restore one image, go to the Media page, click on Trash in the top right corner, and then all of your trashed images will be shown. A Restore icon is at the bottom right of each image. Selecting the Restore action moves the chosen file from Trash back to your active Media Library. Once restored, the image becomes immediately available for use within your Media Library and across all other SOFRIQ applications.

Bulk Restore

To restore multiple images simultaneously, follow these steps:

• Open the Trash tab located in the top-right corner.
• Locate the images you wish to restore. Each media item has a checkbox in the top-right corner; select the items you want to recover. You must select at least one image to proceed.
• Once selected, a badge displaying the number of items appears in the top-right corner alongside the Trash and Restore icons.
• Click the Restore icon. A confirmation dialog will appear stating: "Selected images will be moved from Trash back to your active media library."
• Confirm the action to return your selected images to the active media tab.

Find an Image or Fix a Problem

• An image is missing: Check the Active and Trash views, then select Load more to browse additional items.
• You are unsure which image you found: Open its details and check the file type, dimensions, upload date, and source.
• A download does not start: Check your browser’s download permissions. For bulk downloads, allow multiple downloads if your browser asks.
• Storage usage has not decreased: Images in Trash still count toward storage until permanent deletion.

Use the controls in the Media Library to manage individual images or several images together. Take care when moving items to Trash, and permanently delete files only when you are sure you no longer need them.

Public and Private Images

Each image in the Media Library has a visibility setting: Public or Private. The setting helps determine who can access an image using its URL. Check the visibility badge on an image card before sharing its link or using the image outside SOFRIQ.

Private Images

A private image is intended to be available only to its owner. Keep images private when you do not want them accessible to other people through a shared link.

Remember that Images uploaded directly from the Media Library and Convert are private by default.

Public Images

A public image is intended to be accessible to anyone who has its URL, including people who are not signed in to SOFRIQ. Use this setting only for images you are comfortable making accessible through a link. Do not mark sensitive or confidential images as public.

Please note that images uploaded from Publish are Public By Default.

Check or Change Visibility

Open an image’s details panel to see its current visibility. Select the visibility control to switch between Public and Private. The badge on the image card updates to show the selected setting. Copying an image link does not itself change the image’s visibility, so check the setting before sharing the link.

Some SOFRIQ workflows may save images with a different visibility setting. Always check the badge rather than assuming every image is private. When an image needs to be used for publishing, follow the visibility requirements shown by that publishing workflow; making an image public does not publish it to a social account.

Changing an image’s visibility cannot recall copies that someone may already have downloaded or saved. Review an image carefully before making it public or sharing its URL.