Understanding Convert History
Convert History keeps a record of your image conversions so you can review their status and file details. You can open a record to see its input and output information and download an output that was saved to Media and is still available.
Open Conversion History
Go to Dashboard => APP => Convert => History. The list shows conversion records, including the input filename, input and output formats, output count, status, and date. Select View to open a record’s details.
Filter and Browse Records
Use the status filters to view All, Completed, Processing, or Failed records. The list is paginated; select Next page when more records are available. History is account-specific, so you see your own conversion records.
What You’ll See in a Record
A record’s details can include its status, date and time, original files, and output files. File details show the filename, format, and size. A preview may appear when the related image is still available. If no preview is available, the record can still show the file information.
Understand Conversion Statuses
- Processing: The record has not reached a completed or failed state yet.
- Completed: The conversion finished successfully. Check the output section to see whether its result is available to download from history.
- Failed: The conversion did not finish successfully. The details may show an error message. Correct the issue and run the conversion again from the Convert page.
Download an Output from History
In the record details, select Download beside an output when that option is available. SOFRIQ checks that the saved file still exists before starting the download.
If the output was not saved to Media, it is not retained for a later download. Its details may remain in history, but the result is only available for immediate download from the Convert page after conversion. If it is no longer available there, convert the source image again.
If a Saved Output Is Unavailable
A saved output may become unavailable if it has been removed from Media or is missing from storage. History reports that it cannot be downloaded. Check your Media Library; if the output is no longer there, convert the source again to create a new result.
If a Record or Its Details Do Not Load
If history cannot load, the page displays an error. Try loading it again. If a record’s details fail to open, use Try again. If the problem continues, return to the Convert page and check whether the source image is still available.
History and Your Media Library
Conversion History is a record of conversion activity; it is not a storage location for converted image data. Saving a converted output to Media is what makes it available in your Media Library and eligible for a later history download. Source images already in Media are separate from converted outputs.